FAQ

Here you can find everything you've ever wanted to know about phone shells, cases, covers and other protective screens.

What is the best protection for my smartphone?


To our great regret, we must reveal to you a first secret: no case guarantees you 100% protection !!!!
Yes, it is sad, but life is so made and a smartphone remains a fragile electronic equipment that does not support extreme situations: falls in watery environment, burning adventures, inappropriate physical loads ...
On the other hand, for everyday life, a pretty case can undoubtedly change the situation;)

How to protect the sides and back of my iPhone?

At FridayCase, we offer 4 types of cases: Polycarbonate, Aluminum, Silicone, and Polyuretane (aka TPU).

Polycarbonate? kesako ??
This is the hardest plastic. The one that is used for example to make motorcycle helmets (both light and robust).

Protective shells in colored or transparent polycarbonate are both rigid and thin, which does not change so much the handling and will protect well in case of fall. These shells can incorporate a retractable ring that will be useful to maintain the machine with an ideal angle for watching a video for example.

Aluminum?
If you compare its performances with those of Polycarbonate, Aluminum is able to absorb shocks five to ten times before breaking. And it remains very light.
It is therefore THE ideal material for adventurers and extreme sports fanatics. DAMNED!! Why is so??
Because glass is the weak point of mobiles. And in the event of a shock, it is the periphery of the mobile that receives the most violent shock in the vast majority of cases. Therefore, a mobile enclosed with an aluminum protective barrier will resist most falls.

Silicone?
Our 3D models are made of silicone. These shells dampen shocks and slip in and out easily, their material is soft.
 
Polyurethane?
Finally, our flexible TPU shells are soft, light and very thin. As such, they have a more aesthetic than protective function.



How to protect the screen of my smartphone?

The screen protection is the simplest that exists, retaining the overall design of the phone, it will allow to avoid scratches or even breakage.

The glass to be placed on the screen, constitutes a second layer of glass that will protect against scratches and breakage for reasonable shocks (in case of crushing, they will not suffice). They have many advantages: ease of installation (be careful of dust) due to stiffness, a touch comfort similar to the usual screen and sometimes an anti fingerprint treatment, as well as excellent protection.

At FridayCase we offer two types of screen protection: one transparent and the other dark, which also protects your screen from prying eyes.

Miscellaneous

# 1 - Payments


What payments do you accept? We accept all major credit and debit cards. Can I pay with PayPal? Yes of course, you can pay with PayPal.


# 2 - Shipping & Fees


How much does transportation cost?

EUROPE

we deliver everywhere in Europe at a single price of 2.50 euros.
We offer delivery for orders over 20 euros (in Europe only).

DELIVERY WORLD

USA / CANADA - 5.00 euros.

Is there a tracking number for my order?

Yes, we send all orders with a tracking number and we will send it to you as soon as possible. You can follow the progress of your order. How long does it take to ship my order? Except in cases of force majeure, orders are shipped within 24 hours (Mon-Fri) following the purchase on site.

How long will it take to receive my order?

Estimated delivery times start from the day your order is shipped. Working days (Monday to Friday)

EUROPE >> 2-8 working days

USA >> 7-14 working days

These are only estimates and sometimes delays may occur that are out of our control.
I have not received my order, what should I do? Please check the information provided with your tracking number and the delivery times provided above.


For any problem, contact us and we will do our best to help you. I have provided the wrong address, can you change for me? Unfortunately no. The customer must ensure that he has provided accurate and complete information concerning the delivery address (such as: street, building, staircase number, access codes, names and / or numbers of Intercom, etc.).


In case of incorrect address, we can not be held responsible for the possible loss of your order.

# 3 - Returns, refunds and exchanges


Do you accept exchanges?

We accept the exchanges, you must contact us within 14 days of receipt of your file. The cost of returning the original order and sending the new item will be the buyer's sole responsibility. The returned items will only be eligible for exchange if they are in perfect condition and without trace of use.

Do you accept returns?

Returns are accepted within 15 calendar days of receipt of your request. We will not be able to accept returns after 15 days. Items returned must be in perfect condition (unused). The original shipping costs will only be refunded if the item is defective.

How do I cancel my order?

If you wish to cancel your order, please contact us as soon as possible with the details of your order. If your order has already been shipped, it will be too late to cancel and you will have to return the items at your expense to get a refund.

I think I have a defective item, can you help me?

If you think you have received a defective item, contact us with the details of the problem. We will replace or refund defective products once they are returned to us. We cover all costs of returning defective products.